Privacy Policy

Law Offices of Jon F. Hays, PLLC
Last Updated: August 26, 2026

The Law Offices of Jon F. Hays, PLLC ("the Firm," "we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect information obtained through our website, online forms, client portal, scheduling systems, text messaging services, and other communications with the Firm.

Information We Collect

We may collect information that you voluntarily provide to us, including:

• Your name;

• Mailing address;

• Email address;

• Telephone or mobile telephone number;

• Information submitted through contact, intake, consultation, or scheduling forms;

• Information provided through our client portal;

• Information contained in communications or documents you send to us; and

• Other information necessary to evaluate an inquiry or provide legal services.

Our website and service providers may also automatically collect limited technical information, such as IP address, browser type, device information, referring pages, and information regarding use of our website.

How We Use Information

We may use information we collect to:

• Respond to inquiries;

• Schedule and manage consultations and appointments;

• Communicate with prospective, current, and former clients;

• Evaluate requests for legal services;

• Provide legal services to our clients;

• Send appointment reminders and other administrative or case-related communications;

• Maintain client files and business records;

• Process payments and administer billing;

• Operate, maintain, secure, and improve our website and technology systems;

• Comply with professional, ethical, regulatory, and legal obligations; and

• Protect the rights, property, and security of the Firm and others.

Attorney-Client Relationship and Confidentiality

Submitting information through our website, an intake form, text message, email, or other communication does not by itself create an attorney-client relationship.

When an attorney-client relationship has been established, information received in connection with the representation will also be handled in accordance with the Firm's professional obligations, including applicable duties of confidentiality.

You should not send highly sensitive or confidential information through a general website contact form unless requested to do so by the Firm.

Service Providers

The Firm uses third-party service providers to assist in operating its law practice and technology systems. These may include practice-management, client-portal, scheduling, communications, telecommunications, website-hosting, payment-processing, document-management, and similar service providers.

Information may be provided to such service providers when reasonably necessary for them to perform services on behalf of the Firm. These providers are not authorized by the Firm to use information provided to them for their own independent marketing purposes.

Text Messaging and Mobile Information

If you provide a mobile telephone number and affirmatively consent to receive text messages from the Law Offices of Jon F. Hays, PLLC, we may use that number to send communications such as appointment notifications, scheduling information, administrative communications, case-related notifications, and other communications relating to your interaction with the Firm.

Consent to receive text messages is optional and is not a condition of obtaining legal services.

The Firm does not sell, rent, transfer, or share mobile telephone numbers, SMS opt-in information, or text messaging consent with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties for marketing or promotional purposes.

Mobile information may be provided to service providers that assist the Firm in delivering its communications and services, but only as reasonably necessary for those providers to perform services on the Firm's behalf.

You may opt out of text messages at any time by replying STOP. For assistance regarding text messages, reply HELP or contact the Firm using the information below.

Message frequency may vary. Message and data rates may apply.

Cookies and Website Analytics

Our website may use cookies or similar technologies that assist with website functionality, security, analytics, and understanding how visitors use the website.

Your browser may permit you to restrict or disable cookies. Doing so may affect the operation of some website features.

Information Security

We use reasonable administrative, technical, and physical measures designed to protect information within our control. However, no website, electronic communication, or information-storage system can be guaranteed to be completely secure.

Disclosure Required by Law

We may disclose information when reasonably necessary to comply with applicable law, court orders, legal process, professional obligations, or governmental requirements, or when necessary to protect the rights, property, or safety of the Firm or others.

Nothing in this Privacy Policy is intended to diminish any confidentiality or privilege applicable to information protected by the attorney-client privilege, work-product doctrine, or the Firm's professional obligations.

Links to Other Websites

Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy practices or content of independently operated third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. The current version will be posted on this page with its effective or last-updated date.

Contact Us

Questions concerning this Privacy Policy or the Firm's privacy practices may be directed to:

Law Offices of Jon F. Hays, PLLC
14347 Glen Manor Drive
Chantilly, VA 20151

Northern Virginia: 571-240-4297
Gloucester: 804-792-4297
Email: jon.hays@hayslawva.com
Website: www.hayslawva.com